Digital workplace and enterprise collaboration tool implementations tend to fail a lot. Centralized collaboration models that have no strategy, have a lack of support or are poorly adopted, often form the reason for such collaboration failures. When users cannot get a collaboration platform, such as Microsoft Office 365, SharePoint, etc working properly, they would normally do the best they can to work around these. Moving from your centralized model to a decentralized one is one way to providing users with the features they need while making them work more responsibly as well.