5 Tips To Ensure The Security Of Small Businesses

Digital security has always been important, and it is becoming more and more critical than ever before. Many companies are now considering continuing the remote work strategy that was adopted in response to the COVID-19 pandemic. A company would lock down its brick-and-mortar store to keep the valuables secured, ensuring the security of information of employees and online business transactions is very important and has to be taken care of appropriately.

These statistics will give a clear idea about the importance of securing digital information: about 73 digital records are compromised every second since 2013. Hackers do not set major corporations alone as their targets. Small and medium-sized businesses also are prone to attacks from hackers. Data is highly valuable and keeping it protected is quintessential for the security of your business and it assures your customers that all their information is protected. Regardless of the size of your business, here are 5 tips that will be helpful in bolstering your digital security.

Stay Updated

The most important digital security tip is to stay updated when it comes to network security software and training. Updating your security software and training has to be done by ensuring that they align with your business policies. Needless to say, your security software should be up to date, but you should also ensure that other software you use are up to date. Giving enough attention to all software you use adds a thick layer of security to your business.

Providing training to your employees on safe practices is very important. Educate them about password changes and social media security.

Avoid Ransomware Attacks 

Ransomware is a common internet fraud where the cybercriminals get hold of your data and release them only after you pay the ransom they demand. The worry of losing important data or it being used for malicious purposes makes many companies agree to the demands of the attackers. To avoid losses due to ransomware attacks, backup your files regularly, particularly on cloud formats so that you can access them any time from any location.

Prefer Sharing Files Over Sending Them 

When it came into effect for the first time, sending attachments over the internet was regarded as a revolutionary achievement. When the techniques to shrink files and send them over the internet were developed, files of huge volume became just a click away. They are still important but storing files on a cloud server and sharing the location is considered a safer approach than sending the files and letting the person at the other end download and possess it. Being able to share files reduces the risk of them being mishandled or getting stored in an unsecured location.

Use A Private Network 

If you want to access anything related to your business, do that with a private network. Hotels are mostly secure but still take necessary precautions. Public areas like coffee shops aren’t as secure even though they claim to be.

Never Use The Auto-Connect Feature

Auto-connecting to networks is a safe option only if you are at home or the office. You would have no idea about the network security practices at a friend’s place or a hotel. The caution you exercise to avoid attacks from hackers has to be used to secure your business information in all instances.

All the tips discussed in the article and others have to be revisited considering the rapid growth of technology and attacks from cybercriminals.

How To Retain The Relationship With Your Local Customers During A Crisis?

Small businesses in America have suffered huge losses due to the crisis. Although the unprecedented times put them through extreme hardships, this can also be seen as an opportunity to work on crisis communication plans that would be useful in the future when unexpected events like a personal emergency or natural disaster occur.

Here are some of the ways to retain the relationship with your customers during this time.

Inform Your Customers About The Developments And Changes In Your Business

It is important to realize that customers are still looking for businesses but this time through online platforms. Local customers would be looking for businesses including yours and with many people at home now, this practice would have increased. According to HubSpot, there has been a 13% increase in website traffic from February to March. Do not make the mistake of assuming that your customers will not be looking for you just because you have limitations in operating at 100% efficiency.

Ensure that people can find the right information when they are looking for you online, like:

  • Whether you are open or not and changes if any in your operating hours.
  • What changes you have made like any special precautions you are taking and anything  (wearing gloves and mask) that you expect your customers to do.
  • Any resources you can offer your customers or an emergency hotline to any links to external resources.

Update this information with all your sources because you don’t know where people are looking for you. Conflicting information on different channels is the last thing your potential customers would want.

  • Update information added to your website.
  • Update information added to your social media profiles.
  • Update your listing in Google My Business.

Also update your email signatures, voicemail, and storefront signage.

Adapt To The Newer Ways Of Doing Business

There is no denying that your business cannot operate the exact way as it did before the crisis that forced your customers to stay at home. However, this also happens to be a great time to test some clever options that will help you survive and flourish during difficult times.

  • Businesses that depend on face-to-face interactions or on-site visits can use video conferencing tools like Skype, Zoom, and Google Meet.
  • Food services can develop platforms for customers to make online orders and offer home delivery.
  • Retail businesses can plan on developing eCommerce platforms or offering local delivery.

It seems to be a great time to focus on good habits again as you will mostly have some extra time now. Check your emails, Facebook messages, and Twitter mentions regularly. Read the good and bad reviews about your company on the web and respond to them. Your customers are also attempting to adapt to the changes that the crisis has brought to their lives, and hence make sure that you help them in every possible way.

Let Your Customers Know About What Is Coming Up

Do not make any promises that you can’t keep but some optimism or a simple conversation about what could be coming up can be quite helpful. Your customers would appreciate it when they know you have plans for the future even if you are not sure about when you will able to start working on them.

You can also ask for suggestions from your customers. For that, you can use social media, emails, and survey tools. The customers will appreciate it if you ask them what they want.

  • Do they appreciate regular updates on your website or social media or is an email newsletter enough?
  • Do they find videos useful, like ‘how-to’ videos?
  • What would be the first thing they would want once you are available again?

Staying Idle Is The Last Thing To Do

Never divert your attention away from your business completely during any crisis. Your customers will be looking for you and would want your service now or in the future. They are going to remember the names of the businesses that kept them informed and the ones that did not.

Your customers are going to appreciate even the small efforts you made to keep them updated about your business.

What Measures Can A Company Take To Secure Its Backups

A spread-out workforce invites new challenges, which is likely to make it trickier and more significant to back up data. It is important to inform workers about data backup management best practices, among others.

So, we will look at 5 things that are doable for IT managers to confirm that they maintain the most effective procedures for backups at an enterprise level and individual worker level.

Following The 3-2-1 Backup Rule

According to this rule, it is vital to have 3 copies of vital data: the original one and a couple of backups, ideally in different locations and formats. That will aid in minimizing the chance of losing important data due to ransomware, malicious software, or some other event.

For remote workers who store their day-to-day work, it is good to blend a local pen drive backup or NAS backup and a cloud-based backup. As for cloud-based data storage for bigger databases and systems and employee data, go for immutable backup. That choice will keep any data change or deletion from occurring, which could be vital in case a cyberattack involving ransomware happens.

Some clients have immutable cloud backup and local storage. One of those clients encountered a ransomware-type attack that encrypted their on-premises backup and primary files. The attackers asked for millions of US dollars in return for restoring those files. The malicious parties were unaware that that client had immutable backup. They managed to restore data from that immutable storage facility, so they did not need to spend any amount of money as ransom for restoring their files.

Backing Up All Data

You should think about a couple of components.

Firstly, you must be sure of creating a backup with the right company data (right in terms of its formats and versions). Secondly, it is a must to be sure that your remote workers are acting as per the best practices, unlike the practices they would do at their usual workplace.

Thirdly, it is vital to establish policies and processes for creating a backup of your data and the data that you create through the Software as a Service platform. Several individuals unfortunately think that this kind of data sitting in cloud storage will automatically mean that it is already backed up. This is not true.

For instance, Microsoft does not make automatic data backups. On the other hand, Salesforce is changing automatic company data protection. While enterprise data backup vendors such as NetBackup and Veeam provide SaaS-based backup, be sure of educating remote workers on any steps they should take to make these providers work as required.

Always Enabling Encryption

It is vital to have encryption, as either a turned-on feature on a non-custom-made backup solution or an enterprise standard. In the former situation, encryption is generally optional, meaning several users do not activate the feature.

Confirm that there are unambiguous instructions for workers on the way of enabling encryption in data backup programs. Those instructions may include the way of securely storing passphrases so that encryption can be enabled if required.

Confirming That Backups Are Functioning

While this sounds obvious, we often see cases of workforces feeling confident about their backups working correctly, only to find that they are actually not. When this issue happens, the workforces tend to try to restore the backup.

That could become worse if your team is working remotely. Workers who run a backup program may not understand that their devices should be active for that process to finish.

Fortunately, there is this easy solution of communicating frequently and unambiguously with workers regarding the actions they should take to confirm that backups are finished. Some companies have had success by sending frequent, brief messages instead of the odd longer updates. For instance, a weekly email or video from your chief information security officer can convey digestible amounts of critical information, including the detail that everybody should consider backups regularly.

Testing Restores

Not many companies test their restores. Some have the usual belief that passing the audit means they are fine. That is not a safe attitude to have. What if retention periods are not set properly? What if backups are invalid? What if ransomware enters your data backups and then corrupts or encrypts them? Many bad things can happen, so running regular tests is a must.

At an enterprise level, we would usually recommend runbook testing on a per-quarter basis. Restore a computer from data backups, give it back to your worker, and check with them whether those restored files are correct. You may make them extract accounting files, marketing and sales folders, and whatever else they require for their work.

During a period of extensive telework, it is a good idea to ask workers to do self-service data restore processes. Retrying to restore separate PowerPoint or Excel documents to confirm that the restored things are correct and complete.

For Best Outputs, Combine Your Policies, Processes, And Communication

It is vital to establish procedures and policies that summarize in what way your enterprise manages backups. It is equally important, particularly when remote work happens almost all over the world, to adequately tell workers what their roles are in handling the condition of your organizational backups.

If in doubt, unambiguously stipulate what you expect regarding employee behavior. As for backups, it is better to be very cautious.

How To Achieve The-Essential Simpler Network Operations?

Distributed computing across high-performing networks that are capable of scaling up to meet the growing demands ensures productivity and innovation in the digital era. This applies to every industry and has grown relevant than ever.  

COVID-19 has transformed the ways of working and living and the transformation has major implications for the underlying networks. Networking executives and other personnel have to gain control over the environment that is changing constantly and is turning homes into new micro-branches of the future.

At the start of the pandemic, organizations changed from a collection of small branch offices into thousands of workers operating remotely. Companies devoted their time to ensuring fast and reliable connections to ensure that the deadlines are met and the workers remain productive.

Remote service is being regarded as a priority by many companies and now companies like Facebook, Square, and Twitter have announced their plans to allow a major portion of their employees to work from home in the future as well. Other organizations are going to face a different challenge as their fragmented workforces, some working from home and others working from newly opened offices complicate efforts to secure the perimeter, monitor massive networks, and develop an understanding of the end-user experience.

This new normal is keeping IT professionals busy.

All of this indicates that simplicity in the ways organizations consume services and networking assets has become an even more urgent goal. As organizations are working to maximize the resources in the new environment created by the pandemic, the inefficiencies of networks that are highly complex to build and manage prove too costly for them. Greater simplicity has to be set as the highest priority as of now.

Here are the 4 key necessities that organizations need to focus on in this new era:

The New Way Of Office Communications

Using simple approaches that are generated from common sense is important to ensure smooth operations, especially in the near term.  Members of the executive and technology teams who used to meet informally at the office have to be aligned closely to discuss the ongoing restrictions and the changes it has brought to the office environment and work schedules of the employees. 


It is important to ensure that the inclusion of the most basic items on the IT checklist, for example, patching all servers to Nor N-1 is handled effectively. Security issues or performance flaws arising from the IT team’s failure in using the safest versions of software is the last thing an organization wants these days. IT teams have to make use of this time to spot the deficiencies and bring the networking house in order if it isn’t. These measures enable the companies to streamline their operations and use technology to save costs and add value.

Simplicity Of Operations

When you design and implement every aspect of all networking services, set simplicity as the defining characteristic. In what possible ways can organizations keep up with the immense growth of devices, users, and applications? Then find out what is blocking the way whether it is poor functionality, inefficient processes, or poor documentation.

For example, an organization can decide to release no technology unless they are convinced about its ease to configure and automate, and the technology’s compliance with industry standards and protocols.

This was more relevant in the pre-COVID-19 period but the pandemic has made it crucial to avoid complexity and confusion in the networking processes. Organizations have to ensure that they establish a constant feedback loop that can identify processes, services, and tasks that seem too complex.

Realize The Power Of Automation

Adopting AIOps and encouraging IT staff to pay more attention to strategic initiatives can make your business more competitive. Reducing human interference in routine and manual networking tasks like troubleshooting, maintenance and implementation has become crucial in scaling a network in the simplest possible way. Automation facilitates the multiplication of the networking team, thereby giving opportunity for the company to scale without necessarily increasing the team resources.

Although the pandemic has convinced the organizations about reassessing their spending habits to survive the challenges, they still invest in technologies like artificial intelligence that are crucial in defining the future of the digital world according to IDC.

Technology is playing a significant role in ensuring the longevity of businesses by offering remote work, external digital management, and agile business, according to the analyst firm. In the long term, organizations will make the best use of technology to support every process, value chain, and initiative while they traverse to the next normal. More than ever, organizations are on the lookout for new ideas and best practices from their technology partners.

Security Amid Chaos

Cloud, automation, and DevOps have led to cloud-based companies speeding up their releases, improving their innovation, and expanding their app scalability. But the speed and unlimited scalability can cause some shortfalls. You will start noticing the real repercussions when you are granted the facility to build without any restrictions.

Whether you are a new SaaS or a mature organization like Reddit, discoverability of the assets is the key to detecting vulnerabilities that prove costly. However, even the large and well-resourced teams of players find it difficult to achieve visibility.  The high frequency of changes in the engineering cycle or DevOps pipeline makes it difficult for engineers and security analysts to spot vulnerabilities. This brings us to the question, how can companies sustain in this challenging environment without slowing everyone down?

Leaders in digital technology like Auth0, Reddit, Databricks, and others are adopting a data-driven approach that powers a continuous governance and security solution to manage vulnerabilities efficiently.

Data Should Be The First Priority

Data reliability is critical in all tasks including security reviews, enforcing policies, asset visibility, monitoring changes over time, or remediating gaps in the security framework.

It is impossible to protect what you cannot see and most organizations aren’t really seeing the overall picture of the complex environment of the present.

Just take the example of misconfigured public S3 buckets continuing to deceive many people. The problem seems like an easy fix but if you lack the right tool to consistently provide up-to-date data, it would be difficult for you to discover the depth of the problem and its root causes.

Companies like Auth0 and Reddit identify the activities like routinely collecting and consolidating their disparate infrastructure data as core parts of their vulnerability management process. Automation of resource recovery ensures the reliable identification of infrastructure-vulnerable packages.

Automate Context And Not Action Alone

The context of a task, its vulnerability, and risk significantly influence the way your team decides priorities. You are in fact inviting disasters by treating alerts and notifications from multiple security tools equally. The most effective among the security teams give the required weightage to assessing context to address the most critical needs-context derived from living in your environment.

Your organization, treated as a combination of infrastructure, policies, tools, and team members are unique. Out of the box automation is seen as a compelling option by security teams who are finding it hard to keep up with the attack of vulnerabilities. However, this type of automation often fails in addressing the root cause of the issues.

Automating context through relationship mapping of resources and their owners is a much better way to bring up the accountability rate.  This is a better way when compared to auto-remediating issues that lead to poor security and development hygiene. Mapping of the relationships between resources and their owners enable the cloud security teams to automate accountability.

Managing Vulnerability And Risk

With the data in place, the security teams at Reddit can deploy a seamless vulnerability management program and assess the things that have and haven’t been scanned for their infrastructure and the person responsible for remediation. An example would be the maintainer of a repo code or the technical owner of a server instance.

These companies can make use of data and query to know the number of services and products in their organization and report on the percentage of servers in production scanned on a daily basis. They can also identify a resource quickly and gather all of its attributes and contextual relationships within a few seconds in order to generate a response to an active threat.

Ensure That You Avoid Noise By All Means

Never lose your focus on your key goals; preventing security incidents and spotting and remediating accidents when they occur. It is important to prioritize simplicity and visibility of the security operations. This is especially true when it comes to tooling.

Noise is undesired even if it is sourced from the tools designed to make your job easier. The operations slow down due to noise in data and reporting. Noise also has a negative impact on your urgency and response to alerts making you vulnerable.

Simple And Reliable Security Operations

By centralizing data collection, DevOps and security tooling, consolidation, and aggregation from their infrastructure, companies like Reddit, Databricks, and Auth0 can rely on this data-driven foundation to perform their overall security operations.  They have developed insights into all the resources that exist in their environment and visibility into the owners that are in charge of remediation. They can do even the hardest tasks and make decisions confidently.

How To Use Intranet To Improve An Entity’s Operational Efficiency

Technology has transformed how we conduct business within and beyond a company. It is important to have the capability to establish a customized network for processes within an organization. It is possible to make internal collaboration and communication as good as possible, thereby causing profitability to occur. It is potentially useful to have an intranet, meaning a local communications network. With the appropriate network, you can make flows of work seamless. On the other hand, the wrong network is likely to make staff spend time doing unproductive things.

Intranet has come a long way since its early days, from being used to post internal company announcements on digital notice boards in the early 1990s to being deployed for Wikipedia webpage management. Below are some of the ways in which utilizing an intranet can aid your company in running more efficiently.

It Can Make Internal Communication Unparalleled

Communication is important, particularly as remotely-based employees are finishing tasks from different parts of the world. There are several micro tools that are made to make certain forms of tasks more efficient. For example, you can utilize a Google Chrome plugin such as Vidyard to learn the way of recording a device screen and sending it to a colleague. When you wish to schedule electronic mails to be delivered at a future time, a tool such as Boomerang will help you to achieve it.

Anyhow, every project management system is likely to be complex with regard to internal communication. An entity will not want to face a situation where an internal discussion regarding a tricky client is placed in the inappropriate section, which informs that client later. It is essential to keep every department working well together, particularly on projects involving many different workers. It is possible to share even small materials such as articles to streamline a process or pieces of advice to aid in improving productivity.

Your company top brass will be able to communicate and offer updates regarding personal productivity or at what stage the project is. They can also establish objectives internally, which can enable a worker to notice their progress live.

It Can Make Finding Documents Easier

Several professionals find it difficult to discover documents that are likely to date back to months or even years. The intranet can double up as the storage place for these documents. Numerous organizations move their documents to cloud storage platforms, which can simplify searching for the file name of a particular document. The capability of sending over an agreement instantly when its template can be accessed offers the ultimate convenience. There should also be the process to find some documents in a cloud-based company handbook.

It Can Reduce The Number Of Unwanted Emails Or Meetings

Unfortunately, there is an excessive number of meaningless conferences that could just be covered through quick electronic mails. The intranet may be the ideal tool for your company to announce something while tagging just those individuals that it concerns. Organizations spend much time (wasting) on internal conferences. Going over manufacturing figures is an epitome of a situation that even filling out just a digital form with the entity’s computer could handle.

Notes could be left should a worker have other duties that cause their production figures to dip, or is out sick. It is potentially difficult to find emails delivered in a year; inputting details under a particular client or project will simplify this process. Here are some things that can help to determine whether a conference is required.

  • Whether it is possible to cover it with a brief email, which can be referenced fast
  • Whether the whole staff have to take part in the conference
  • Whether the conference addresses a pressing concern
  • Whether it will use the time in a hectic week in the best possible way

It Can Help In Onboarding New Workers

Startups and other small entities are likely to have an onboarding or training procedure, which is not properly arranged. The intranet is potentially the best place to perform this because it will consolidate the process of onboarding staff. Having the ability to make a new worker undergo training instead of searching for every single new section one at a time, will save a lot of time.

Training could be collaborative if individuals can contribute some pieces of advice for a job that they would like to have been informed about. It is possible to find new employee documentation easily, and you can establish tasks for onboarding which each recruit should finish.

It Can Increase Engagement Levels Among Workers

Numerous people tend to be uninterested in their employer. They would rather go unnoticed and get their salary check every single month. Having the ability to acknowledge top performers can aid in motivating other workers. It is likely to mean a lot to somebody who puts in more effort or who has considerably become better at what they do. Having the capacity to notice how other people perform in a particular department is also likely to result in competitiveness among some departments.

It is important to consolidate the arrangement process of an entity. Doing so will enable discovering documents easily, streamlining communication, and achieving project deadlines. Make the effort to look at your entity’s existing internal structure when there are certain glaring business aspects that you should improve. You have to consider productivity to efficiently operate an entity. It is better to work smart than to strive, so be sure to do both at the same time.

Advantages Of Managed Cloud Services

Information management and data management are vital for all modern business entities. Without the correct cloud management, your entity will be exposed to many different threats and the possibly costly downtimes associated with these. The downtimes might just prove much costly and particularly in the distant future.

What Does A Managed Cloud Service Mean?

A managed cloud service vendor covers tech support and IT management for the services provided through the cloud. In the event of running a combination of the public and private cloud systems, the vendor could aid you in improving your business operations and developing management solutions. Now, what benefits does seeking the help of managed cloud services have? Let us discuss a few reasons why it is more important to utilize a managed cloud service than ever before.

A Scalable B2B Service With Predictable Pricing

With managed cloud services, you may select the level of support that suits your requirement in the best possible way. This enables leveraging the solid network infrastructure without having to bear the hefty cost. Managed cloud services also let you scale up or scale down, according to your usage, and this is a different plus point of these solutions. In the event of requiring seasonal changes in the service, its pricing could be tweaked accordingly. This will allow you to not just save funds but also put more of the resources of yours into other business aspects.

Free IT Staff And In-House Developers

Are you aware to what extent it is costly to provide an IT department with full-time staff? Outsourcing your cloud management duties to another company possibly enables reducing expenditure on recruiting people for the task. This way, you could save on acquisition and training too.


Managed cloud service providers monitor your network closely around the clock, to help make sure that your business operations are organized. The usual uptime from almost every provider is 99%, meaning they will be able to maintain 24/7 service for your entity. This is significant when it comes to solving issues fast and ensuring that you serve your customers consistently.

Better System Availability

The cloud-based services are agile and fluid, and these enable transferring data at quick speeds and processing a considerable amount of data live. This is important in avoiding the need to spend money and time for your entity. The services are at your disposal, so you can focus on other aspects where you should come up with better plans and strategies.

Compliance Support

Entities that manage sensitive data like web-based retailers, financial institutes, and healthcare providers are supposed to follow all sorts of privacy and security legislation. A managed cloud service vendor will be able to aid you in handling data compliance. The provider will help you not only to avoid issues in regard to data regulations but also to confirm that your entity is always adhering to the legislation.

Cybersecurity Support

There are cybercriminals everywhere online, and your entity may become a victim of cybercrime at any time. Cyber-attacks contribute to a loss of billions of dollars yearly. To keep this from happening to your entity, protect the data from cybercriminals with the assistance of managed cloud service vendors. The providers will have security professionals who can defend against cyber-attacks and thereby, help to safeguard your data.

Disaster Recovery as a Service

Managed cloud services provide DRaaS to aid in saving your data in the event of a disaster. It is essential for businesses that depend on data; loss of data is likely to ruin your whole business. It matters a lot for entities that utilize Amazon Web Services (AWS). A provider of AWS managed cloud services can backup your file systems, OSs, and every existing configuration somewhere safe. This will mean you’ll have an always-accessible data copy for your business.

Tips On Securing Data For Remote Workers

Whether you are contemplating adopting a remote work environment or you already have one, it is essential to develop a strategy for data security when considering a remote team’s requirements.

As per a recent Cisco report, almost 6% of those who work from home accepted that they transferred documents between their personal computer and work system. This action can not only make your company data vulnerable, but it can also cause much loss of money in data recovery. In what way do you have to secure business data when handling a remote team? Here are some tips on developing and implementing a strong data security strategy for those who work for you from remote locations.

Make A Secure Internet Connection

It is important to maintain a secure company network regardless of whether your staff members are working at the office or from home. Think about making them utilize virtual private networks. Your staff using a VPN will mean that you will no longer have to be concerned regarding remote employees working or accessing company data on their PC through a public connection that is not secure. You also have to think about establishing multi-factor authentication to prevent data violations. You may also restrict remote workers from copying or saving company files to their devices with a remote desktop (RDP) security layer.

Devise A Policy For Remote Work

The policy has to clearly define the things that telecommuters should perform and your expectations from them. A schedule of secured updates, guidelines concerning essential backups, and approved messaging programs all may be part of the policy.

Secure Important IT Resources And Tools

When you plan on providing remote work opportunities or privileges, your entity has to possess the necessary tools and expertise for monitoring and supporting telecommuters.  Giving your IT staff power over both remote devices and activities is a fine strategy for data security for remote workers. It is important to consider several different factors, including firewall configurations, password management, account lockouts, and browser privacy.

Protect Remote Employees Devices

Keeping their devices safe from malicious software, unauthorized access, and viruses is another significant security strategy aspect. Motivate your remote team to learn best practices for computer security, like frequently updating their work-related programs and operating systems to name one. They must also install just reliable security programs.

Utilize Cloud-Based Programs

Almost every cloud service provider has established tight measures to keep services and their users safe from likely security threats. Therefore, utilizing their cloud services will free you from some security responsibilities. When selecting a cloud service vendor, be sure to understand the form of protection and service they offer you. When needing assistance in determining which cloud-based services are ideal for your entity, contact a managed IT services provider to know your options.

Implementing a strategy for data security for the workers mentioned above will help to ensure that sensitive business data is protected wherever it is accessed. This move will cause remote workers to know when and where to access that data, thereby encouraging accountability among them.

How The Cloud Possibly Benefits Your Business Entity In The Epidemic Period

Cloud computing is in the right position to transform the landscape of businesses. Cisco forecasts that the cloud will manage 94% of workloads by 2021, and the coronavirus epidemic is accelerating the process.

With the virus causing much panic in the world of business, no entity can afford to not be ready for the change. Traditional, server-based computing (SBC) solutions are possibly slower as compared to today’s sophisticated technologies. Embracing cloud computing confirms that your entity has essential tools to handle any challenge that might emerge in the future.

An increasing number of entities are now headed down the online route, but some of these lack the required digital infrastructure. When looking to keep your business unharmed until the epidemic period is over, you will require cloud computing. Below are 5 ways in which the cloud could help you during this period.

Document Sharing

When a crisis like COVID-19 emerges, entities may not want to rely on email to share documents as there will be countless emails to take care of. Sharing documents through the cloud possibly helps to make key details accessible to anybody who wants to view these without searching for hours.

With the coronavirus epidemic making workers go home, collaborating remotely is now tougher and more significant than ever. Fortunately, document-sharing solutions have started to respond to the epidemic. Dropbox, for one, has integrated several of their features with Zoom in order to enable a seamless collaboration. Applications such as Google Docs or Dropbox simplify maintaining tight control over your important information, while all else are prone to instability.


While cyber-attacks have invariably been a big threat to businesses that have become more and more digitalized, the epidemic is worsening the issue. McKinsey’s research reveals that the pressure on certain businesses and the proliferation of people who work from home have made breaches much more likely to occur.

Cloud-based cybersecurity is a potential solution to several issues that entities encounter in this domain. Putting security operations to the cloud can offer your entity much more digital capabilities than before, with numerous top security platforms using AI to discover and stop threats live.

Customer Service

Do not think that the epidemic has affected businesses alone. Consumers around the world are also affected in terms of reduced incomes and greater uncertainty. Research featured on Harvard Business Review’s website discovered that COVID-19 is making it even tougher for contact centers to get by, which will worsen over time.

Using the cloud for your business’s customer service will definitely aid in reducing these issues. This form of customer service has potential advantages such as additional bandwidth and extra speed, plus it can also simplify things for your customer service agents. With the help of Google Cloud, the cloud-based contact center named ‘Five9’ enables CS agents greater real-time access to pertinent customer details. Businesses should be capable of handling the high number of calls in this period to work, and fortunately, the cloud possibly helps them to achieve this.

Working Remotely

Several offices have closed temporarily due to the coronavirus epidemic, but there are signs that it might have equally deep effects in the long-term. One of these signs is that 74% of entities plan to downsize, even after COVID-19 goes away. While remote work may have been becoming more popular over the last few years, there are more home-based employees today than ever before. This means that entities should be capable of dealing with their whole workforces situated beyond their offices.

While the aforesaid video conferencing and file-sharing platforms are important parts of a work-at-home model, these are several other tools available for use. Zoom enables making smooth and continuous video calls. However, using the platform can reduce the internet speed, and it is potentially unruly sometimes. On the other hand, the messaging platform ‘Slack’ now only requires less random access memory to work and it is speedier than before. This means Slack is a cloud-communication product worth considering using because it will keep your employees in constant communication when needed.


When it comes to size, COVID-19 is a period of much uncertainty for almost every business. Certain digital companies, like Amazon, are seeing more growth, but several others now face the likelihood of temporary leaves of employees and/or worker count reductions. To remain solvent, an entity should be capable of scaling up and scaling down its operations quickly.

A physical web server is not needed for the cloud to work, but it enables using as little or as much computing power as one requires. A Massachusetts Institute of Technology study shows that designing a data center project possibly takes as long as 12 months. This much time might not be available to your entity. Cloud computing allows scaling your business dynamically, without having to wait longer.

With the epidemic comes unknown things that are never seen before, so your entity should deal with everything involved in the situation to remain ready. Relying on the cloud possibly allows running each important business operation from home or office, and it has many other benefits.

Cons Of Going Serverless That Cloud Providers May Not Tell You

Serverless computing has been a revolutionary invention. When looking to fast-track the post-COVID-19 movement to the cloud environment, we would prefer to not have to size the resources that we feel our workloads will require.

The serverless technology not only provides the cloud-based resources required, like storage, but it also removes access to these resources after workflows complete processing. Some may describe this as a lazy individual’s platform as a service, but eliminating the need for guessing about providing the precise resource count will save you much hassle nowadays. Anyhow, as with any other technology, serverless computing also has some drawbacks, and we will take a look at some of these here.

Cold Start

If you run a serverless computing function in a VPN (virtual private cloud), then it might just cause a delay or cold start. This is similar to the action of starting Buick, according to individuals of a certain vintage.

Furthermore, different languages come with their own set of lags. In the event of benchmarking these, you may discover that Java and .Net are the slowest and Python is the quickest. You may utilize tools for analysing the lengths of lag and determining the effect of these on your workflows. In the event you rely on serverless computing, we would recommend utilizing the products mentioned above.

Distance Latency

The phrase ‘distance latency’ refers to what extent the function mentioned above is from its end users. We notice that businesses are running the tasks in Asia even as most users hail from the US. Bandwidth may not be thought of as a problem, but the users prefer convenience over utility. Moreover they do not think about the effects, like the administrator being situated in the subcontinent.

The data being situated somewhere different from the central serverless function, which utilizes the data, is a source of one more distance problem. This poor choice is usually based on process distribution through the public cloud. While it may appear great on Microsoft PowerPoint, it is not a pragmatic choice.

Insufficient Runtime Configurations

These configurations tend to be disregarded. There is a pre-set list of compute and memory configs for serverless systems, where things such as memory range between 64 and 3008 megabytes. Central processing units are usually allocated on the basis of the level of memory utilized. A lower computer memory environment is generally more affordable, but a performance-related compromise would be there in the event of the serverless computing provider treating you unfairly in regards to CPU and memory.

There may be several pros to using serverless systems, but you should also think about the cons. Understanding these things pragmatically will let you bypass them successfully.